Applications are invited from suitably qualified and experienced candidates to fill in the above mentioned positions.
Reports to: Customer Services Officer.
Location: Victoria Falls x10, Bulawayo x10, Kariba x2, Hwange x2
Duties and Responsibilities
- Provide a safe, secure, efficient and customer focused passenger services in compliance with regulatory requirements, Company policies and Customer airline procedures.
- Deliver check in services on behalf of airlines.
- Compare information on tickets with passenger data to ensure it all matches and is correct Check bookings and issue boarding passes.
- Educate passengers about airport security protocols and luggage allowances. Safely direct passengers to the correct gate for their flight.
- Ensure the safe and secure operation of all equipment.
- Perform Boarding Gate duties including public announcements as per airline’s requirements