Tokyo’s Restaurant of Mistaken Orders is neither a performance art establishment nor a cultural experiment. Your order may occasionally be misplaced by the servers here, but it’s not for lack of experience. Instead, it is because they are suffering from dementia, a memory-related illness. Two thirds of Japanese people with dementia are said to live in their own houses, which can exacerbate feelings of isolation and loneliness.
This restaurant is a wonderful illustration of how people with disabilities may be accepted and included into society’s everyday activities. If your order gets confused with someone else’s, it’s a great chance to start a discussion and meet new people. In actuality, even though 37% of orders were being mistaken, 99% cent of diners reported high levels of satisfaction with their experience.