Knowledge
Understand the incident management framework and the first responder role in recording, responding and reporting incidents.
Understand the survivor-centred approach and how to apply it when receiving a complaint or responding to an incident. Know local support services available in the community or region, and how to engage them.
Skills
Able to listen and accurately document reported concerns and complaints. Able to respect the confidentiality of safeguarding allegations. Able to appropriately apply the survivor-centred approach.
Behaviours
Treat the survivor and others involved in an incident with dignity and respect.
Be assertive in implementing the initial incident response protocols by gaining the trust and cooperation of parties involved.
Key outcomes expected from this role
- CBM Global’s digital presence is enhanced
- Website and intranet are updated
- Content, reports, and other communications materials are produced/developed
Person Specification
All of the following requirements are essential, unless marked with a * when they are desirable.
CBM Global welcomes applicants from diverse backgrounds and people with lived experience of disability.
Experience and knowledge
- Experience with social media platforms and understanding of social media strategies.
- Experience in preparing virtual events
- Basic knowledge of content management systems (CMS) and website analytics tools (e.g., Google Analytics).
Skills/competencies/personal qualities
- Graphic design skills, website editing skills (working knowledge of content management systems) and event planning experience an asset.
- Ability to multitask
- Excellent organisational and time management skills
- Effective communication skills (written and verbal); fluency in English
- Excellent interpersonal skills
- Aptitude for problem solving
- Strong ethics and reliability
- Attention to detail
- Able to maintain confidentiality
Qualifications
- Currently enrolled in or recently graduated from a bachelor’s degree program in Communications, Journalism, Marketing, or a related field.
Employee Benefits
- We offer flexibility and working from home arrangements.
- As part of our commitment with inclusion, CBM Global aims to encourage applications from people with disabilities and those with health conditions. We have a comprehensive equality and diversity policy.
Useful Information
Shortlisting and Interviews
CBM Global is an equal opportunities employer, committed to ensuring all applications are treated fairly.
All applications are subject to our shortlisting process; if you are shortlisted we will contact you and invite you to attend an online interview. You will also be advised at this point if there will be any skills tasks to complete as part of the recruitment process.
Diversity Policy Statement
Everyone has the right to be treated with consideration and respect. CBM Global is committed to achieving a truly inclusive environment for all, by developing better working relationships that release the full potential, creativity and productivity of each individual. CBM Global aims to ensure that all staff, volunteers, donors, partners, contractors, and the general public are treated fairly. This will be regardless of sex, sexual orientation, gender re-assignment, marital or civil partnership status, race (including colour, nationality, ethnicity, or national origin), disability, medical status, age, religion or belief, political opinion, social or economic status.
Employment Checks
CBM Global is committed to the safety and best interest of all children and vulnerable adults accessing CBM Global supported services and programmes. Relevant background checks including working with children, police and reference checks will be completed prior to the preferred candidate’s employment being confirmed.
All applicants must have the right to work in the relevant country.
All offers of employment are made subject to the following criteria: Proof of eligibility and satisfactory employment screening, and three references satisfactory to CBM Global.
How to apply
More information about CBM Global Disability Inclusion can be found by visiting the CBM Global website.
Closing date: Sunday, 25th of August 2024
Please:
- Use this link to apply.
- Prepare your CV in English please, as you will need to upload it into our ATS system.
- Download and complete the Application Form in English please, as you will need to upload it into our ATS system.
- No email applications will be considered. If you have any problems with the system, please redirect them to our email address recruitment@cbm-global.org with the following format: Family Name First Name: Communications Intern, COUNTRY.
We also welcome informal enquiries, which should also be sent to the above email address.
