Review and implement an annual property maintenance improvement plan which sets out a robust programme, implementation strategy and budget for reactive repairs and cyclical maintenance.
Respond to tenants phone calls, emails and reporting maintenance/repair issues and log in all the issues for scheduled maintenance and repair.
Perform electrical and general maintenance and repair work; install/replace fixtures, pipes, switches and wiring.
Responsible for improving the booking and management processes for reactive repairs, cyclical maintenance, and planned maintenance.
Responsible for the establishment and delivery of maintenance programmes/ schedules, (planned, condition, inspections and reactive).
Ensure accurate records are kept across all properties maintenance and improvement functions.
Monitor contractor/supplier invoices and, subject to the Property Manager’s approval of work completed, present invoices to Accounts for payment or raise invoices as required.
Ensuring all health, safety and environmental requirements are adhered to in accordance with the group’s SHEQ policy.
Detect needed repairs on buildings, grounds, and equipment following established inspection procedures.
Demonstrate excellent Customer Care in dealing with all stakeholders.
