Front Desk Operations:

Greet and welcome visitors with a friendly and professional demeanor.

Answer and route incoming calls to the appropriate personnel or department.

Maintain a tidy and organized front desk area.

Visitor Assistance:

Register and announce visitors, ensuring they are directed to the correct person or department.

Provide information about the organization and its services to visitors.

Communication Handling:

Manage incoming and outgoing mail, emails, and faxes.

Relay messages accurately and promptly to the intended recipients.

Administrative Support:

Assist with administrative tasks such as photocopying, filing, and data entry.

Coordinate and schedule appointments, meetings, and conference room reservations.

Security and Access Control:

Monitor and manage access to the premises, ensuring security protocols are followed.

Issue visitor badges and maintain visitor logs.

Phone System Operation:

Operate and manage the office phone system, transferring calls and taking messages as needed.

Provide basic information to callers and assist with inquiries.

Office Supplies Management:

Monitor and replenish office supplies as needed.

Coordinate with the administrative team for supply orders.

Team Collaboration:

Collaborate with various departments to facilitate smooth office operations.

Assist with special projects and tasks as assigned.

Emergency Response:

Follow established procedures in case of emergencies, including notifying appropriate personnel and authorities.

Customer Service:

Provide excellent customer service to both internal and external stakeholders.

Address inquiries and direct individuals to the appropriate resources.

Time Management:

Manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines.